Support & Learning
Everything you need to know about your Onvia Smart Home ecosystem. From installation guides to feature deep-dives.
Product Guides & Tutorials
Watch step-by-step videos and learn how to set up your devices.
Smart Alarm Hub
Features
The brain of your security system. Connects all devices and provides dual-network reliability.
Video Doorbell
Features
1080p HD video, two-way audio, and advanced motion detection for your front door.
Smart Lock
Features
Keyless entry via PIN, fingerprint, or smartphone. Auto-locks when you leave.
Indoor/Outdoor Cameras
Features
Weather-resistant cameras with night vision and customizable motion zones.
Frequently Asked Questions
Quick answers to common setup and troubleshooting questions.
Plug the hub into a power source and connect it to your router using the provided ethernet cable. Download the Onvia app, create an account, and tap 'Add Device'. The app will automatically detect your hub and guide you through the final setup steps.
Yes! Our smart locks are designed for easy DIY installation and fit most standard doors. The package includes a step-by-step installation guide and all necessary hardware. You'll just need a standard Phillips screwdriver.
Slide the front cover of the sensor upwards to reveal the battery compartment. Remove the old CR2032 battery and insert a new one with the positive (+) side facing up. Slide the cover back on until it clicks.
On hub models fitted with cellular (GSM/4G) backup and an active SIM, the system can switch to the mobile network if Wi-Fi drops, and the backup battery keeps it running during short power cuts. Backup duration and coverage depend on the model, battery condition and local network signal. No security system can guarantee uninterrupted protection, so please check your hub model's specification with our team.